Find a home at BrightWatch

We're more than just a workplace. We're a family.

We know that finding a meaningful and rewarding job can be a long journey.

Join us in a work environment that's satisfying - one where you'll look forward to coming to every day.

Who we are

A full-service physical security integration firm with a nationwide presence, BrightWatch implements and supports the most innovative, enterprise cloud-controlled video, access control, and alarm solutions available in the market today. BrightWatch helps clients overhaul their current physical security infrastructure to transition to a more scalable network-based AI solution.

BrightWatch’s innovation is fueled by its understanding of the industry and its ability to align itself with continuously evolving market dynamics. The company was founded by seasoned professionals who have witnessed the transition of the enterprise security landscape from legacy systems with on-prem storage to cloud-based solutions.

We are passionate about protecting people and the places where they live, work, learn, and worship.

What We Do

By approaching physical security with a software-first mindset and hiring the best people to tackle challenges in the biggest market you’ve probably never thought of, we’re setting the new standard of security for modern enterprises.

Why Work In Security?

The security industry offers a dynamic and rewarding career path, with opportunities to make a real impact on people’s lives and the safety of our communities. Whether you’re just starting your career or looking to make a change, here are some compelling reasons to consider working in security:

Growing Industry: The demand for security professionals is on the rise, with the industry continuously evolving to address new challenges and threats. This growth translates into job stability and opportunities for advancement.
Cutting-Edge Technology: Working in security means being at the forefront of technological innovation. You’ll have the chance to work with advanced systems like AI-powered surveillance, cloud-based access control, and integrated alarm systems.
Diverse Career Paths: The security field offers a wide range of career options, from technical roles like system installation and maintenance to strategic positions in operations, sales, and management.
Continuous Learning: With the rapid advancement of security technologies, there’s always something new to learn. The industry encourages continuous professional development, allowing you to grow your skills and knowledge over time.

Choosing a career in security means stepping into a field that offers not just a job, but a purpose. You’ll be part of an industry that matters, one that is essential to the safety and security of our world.

BrightWatch Technicians

The backbone of our on-site operations, expertly installing and configuring advanced security systems to ensure the highest standards of safety. Our team is committed to excellence, ensuring each installation is performed with precision and integrity to meet the unique needs of every client.

BrightWatch Operations

The vital hub that keeps our company’s gears turning smoothly, handling a diverse array of critical tasks. Their expertise in creating estimates, managing logistics, supporting on-site technicians, and strategizing for business growth ensures that every aspect of our operation runs efficiently and effectively, supporting our mission to provide top-tier security solutions.

BrightWatch Sales

Plays a crucial role in connecting clients with our cutting-edge security solutions. With a deep understanding of both the technical aspects and the specific needs of each client, our sales professionals craft tailored proposals that ensure optimal protection and satisfaction. Their strategic approach and commitment to excellence drive our company’s growth and help secure a safer future for all.

BrightWatch Academy

Don’t let a lack of experience keep you from finding a home at BrightWatch

At BrightWatch, we believe that a passion for learning and a willingness to grow are more important than prior experience. Whether you’re new to the security industry or looking to shift careers, we’re here to support your journey. we value giving new generations the chance to train, learn, and earn. We take a hands-on approach to training technicians, equipping them with valuable skills in an aggressively expanding and lucrative industry.

Our comprehensive training programs are designed to turn beginners into experts. We provide a nurturing environment where you can develop your technical skills at your own pace. With dedicated instructors, state-of-the-art equipment, and real-world projects, you’ll gain practical experience and confidence in system installation.

We offer a structured, step-by-step training process that covers everything from the basics to advanced techniques. This journey ensures that you not only understand the theoretical aspects of security systems but also excel in practical applications.

The best part? You get paid while you learn!

Begin your journey with BrightWatch Academy by exploring our Skills Development Path. This path is designed to guide you through the essential skills and knowledge required to become a proficient security technician. Unlike a traditional timeline, our path highlights the key areas of learning, allowing you to progress at your own pace. From mastering secure cable running to understanding advanced alarm systems, you’ll gain hands-on experience in a variety of critical areas. Our program is tailored to your growth, ensuring you develop the necessary expertise to excel in this dynamic and rewarding industry. Whether you’re starting with no technical background or building on existing skills, our comprehensive training will set you up for success.

Technical Development Track

Techician Devolpment Track

Technical Training

Security Rated Cabling

Begin your journey with a solid foundation in the basics of security systems.

Learn the principles of running cables securely and neatly, including the types of cables used, tools needed, and safety protocols. Master the techniques to ensure installations are efficient and reliable, minimizing interference and enhancing system performance.

Access Control Systems Gain expertise in controlling access to secure areas.

Explore the components of access control systems, including card readers, biometric scanners, and electronic locks. Learn how to install and configure these systems to restrict access based on authorization levels. Understand how to manage and troubleshoot access control software, ensuring seamless operation and security.

Camera Systems

Dive into the world of video surveillance and camera systems.

Understand the different types of cameras, including IP and analog, and their respective uses. Learn to install, configure, and maintain camera systems, ensuring optimal coverage and image quality. Gain hands-on experience in setting up video management software and integrating cameras with other security systems.

Alarm Installation

Master the essentials of intrusion detection and alarm systems.

Get hands-on experience with installing and programming alarm panels, sensors, and detectors. Learn about different types of alarms, such as fire, intrusion, and panic alarms, and how to integrate them into a comprehensive security solution. Understand the importance of testing and maintaining these systems to ensure they function correctly in emergencies.

Environmental Detectors

Understand the critical role of environmental sensors in maintaining safety and security.

Gain expertise in installing and configuring sensors that detect smoke, vape, CO2, and other environmental factors. Learn how these sensors integrate with broader security systems to provide comprehensive monitoring and alerts. Understand the importance of calibration and maintenance to ensure accurate detection and prompt response to potential hazards.

Security Installer Certificates

Getting your Texas Security license

Obtaining a Texas security license is a critical step for anyone pursuing a career as an alarm installer in the state. This license is not just a formality; it’s a legal requirement that ensures you are qualified to install and maintain security systems in compliance with Texas regulations.

In Texas, the security industry is highly regulated to protect both businesses and consumers. The state requires all alarm installers to be licensed through the Department of Public Safety (DPS) to ensure that they have the necessary knowledge, skills, and ethical standards to perform their duties safely and effectively. Without this license, you cannot legally install, service, or monitor alarm systems, which can lead to significant legal and financial consequences for both you and your employer.

The Texas security license also serves as a mark of professionalism and credibility. It signifies that you have met the stringent requirements set by the state, including passing background checks and demonstrating proficiency in alarm system technology and installation practices. For employers and clients, a licensed installer represents a trustworthy and reliable professional who adheres to the highest standards of safety and quality.

In addition to being a legal requirement, holding a Texas security license enhances your career prospects. It opens doors to more job opportunities and positions you as a competitive candidate in the security industry. Employers in Texas are keenly aware of the importance of hiring licensed professionals, and having this credential can set you apart from others in the field.

General Requirements

OSHA-10 Certificate

Verkada Certified Engineer

Verkada Essentials

Verkada Access Control Specialist

Verkada Alarm Specialist

Platform Certificates

Honeywell Certificates

Axis Certified Professional

Brivo Technical Certification

Cloud VMS Technical Certification

BICSI Cable Installation Certifications

The Building Industry Consulting Service International is an association for information and communications technology professionals. They offer a variety of credentials to professionals in the field through their education and training programs. BICSI certifications typically enable professionals to work in cable installation or ICT design. Below are the various certifications BICSI offers through their training courses:

Installer 1 (INST1): The installer 1 certificate is an entry-level qualification for candidates looking to jumpstart a career in ICT cabling distribution. INST1 can help candidates learn how to terminate copper connectors, make decisions based on applicable codes, identify the correct methodology for completing specific tasks and understand basic safety and professionalism expectations.

Installer 2, Copper (INSTC): The installer 2, copper certificate prepares candidates to approach more complex ICT systems. INSTC can help candidates expand their knowledge of the ICT industry and specialize their skills in copper installation. Through the course, candidates will learn how to interpret drawings and plans, troubleshoot copper installations and identify the best solutions to retrofit and upgrade infrastructure.

Installer 2, Optical Fiber (INSTF): The installer 2, optical fiber certificate is similar to the copper certificate in that it prepares candidates to expand their knowledge of the ICT industry, but while specializing their skills in optical fiber installation. Through the INSTF course, candidates learn how to test optical fiber infrastructure and make recommendations based on applicable codes.

Technician (TECH): The technician certification prepares candidates to lead installation teams independently using project management competencies. With this credential, candidates are typically able to complete advanced testing and troubleshooting processes for both copper and fiber installations, discuss and evaluate applications, make recommendations and implement job plans effectively.

Platforms

Integrated security solutions with a focus on cloud-based video surveillance and access control systems, providing seamless and user-friendly management.

Leading access control solution provider, specializing in cloud-based systems, and is a sister company to Eagle Eye Networks.

Provides cloud-based video surveillance solutions, offering scalable and secure video management systems for businesses and enterprises.

specializes in network cameras and video surveillance solutions, offering advanced technologies for comprehensive security and monitoring.

A trusted provider of reliable alarm systems, known for their innovative solutions in enhancing security and safety.

Resideo is a provider of advanced alarm technology and smart home solutions, enhancing security and convenience for residential and commercial applications. We exclusively use them for alarm systems.

High-quality cameras and network video recorders (NVRs) known for their advanced surveillance solutions.

A cutting-edge AI-powered software that detects firearms in real-time, providing advanced gun detection capabilities to enhance security and safety in various environments.

Solar-powered poles that provide energy for street lighting, Wi-Fi, charging, security cameras, and other infrastructure needs.

Online Learning Resources

Not sure if security technecians is the right fit for you? Take a look at these free, commitment free resources and see if it might be a good fit.

Verkada Installation Introduction

Brivo Installation Introduction

Eagle Eye Networks Introduction

Eagle Eye QuickStart Guide

Eagle Eye Reseller Installation QuickStart

Sales Track

Sales Certificates

BrightWatch offers a range of certifications to enhance your credentials and demonstrate your expertise in security sales. These certifications are recognized across the industry, making you a valuable asset to any company.

Whats the value?

Obtaining these certifications not only boosts your credibility with clients but also opens doors to career opportunities in other security companies. They are a testament to your expertise and commitment to professional growth.

Certified Security Sales Professional (CSSP)

An industry-recognized certification that validates your knowledge in selling security solutions.

Verkada Sales Professional Certificate

Specialized training in Verkada products, focusing on their unique selling points and integration capabilities.

Sales Development Track

At BrightWatch, we believe that great sales professionals are made, not born. Our Sales Development Track is designed to equip you with the knowledge and skills needed to excel in selling high-value security systems. Whether you’re new to sales or looking to enhance your expertise, our comprehensive program covers every aspect of the sales process, from understanding product features to mastering customer relationships.

Understanding Security Solutions

Begin with a deep dive into the security industry, learning about the various solutions we offer, including cloud-based access control, video surveillance, and alarm systems. This foundation is crucial for confidently communicating the value of our products to potential clients.

Sales Techniques and Strategies:

Develop essential sales skills, including prospecting, lead qualification, and closing deals. Learn effective sales strategies tailored to the security industry, and understand how to position our products against competitors.

Product Training

Gain in-depth knowledge of the BrightWatch product suite. Training includes hands-on experience with our systems, ensuring you can provide potential clients with accurate demonstrations and detailed product information.

Customer Relationship Management (CRM):

Master CRM tools and techniques for managing customer relationships, tracking sales activities, and maintaining detailed records. This training ensures you can efficiently manage your sales pipeline and deliver exceptional customer service.

Negotiation and Closing:

Learn advanced negotiation techniques to handle objections and close deals effectively. Our training covers the nuances of contract negotiations, pricing strategies, and building long-term client relationships.

Technologies

At BrightWatch, we believe that the greatest quality in a sales professional is a deep knowledge of the security solutions we offer. Whether you are interested in selling security systems for us or aiming to advance your career elsewhere, understanding these technologies is crucial for your success.

Camera Solutions

Integrated security solutions with a focus on cloud-based video surveillance and access control systems, providing seamless and user-friendly management.

specializes in network cameras and video surveillance solutions, offering advanced technologies for comprehensive security and monitoring.

Provides cloud-based video surveillance solutions, offering scalable and secure video management systems for businesses and enterprises.

High-quality cameras and network video recorders (NVRs) known for their advanced surveillance solutions.

Alarm Systems

Resideo is a provider of advanced alarm technology and smart home solutions, enhancing security and convenience for residential and commercial applications. We exclusively use them for alarm systems.

A trusted provider of reliable alarm systems, known for their innovative solutions in enhancing security and safety.

Integrated security solutions with a focus on cloud-based video surveillance and access control systems, providing seamless and user-friendly management.

Access Control

Leading access control solution provider, specializing in cloud-based systems, and is a sister company to Eagle Eye Networks.

Integrated security solutions with a focus on cloud-based video surveillance and access control systems, providing seamless and user-friendly management.

Supplimentary Offers & Solutions

A cutting-edge AI-powered software that detects firearms in real-time, providing advanced gun detection capabilities to enhance security and safety in various environments.

Solar-powered poles that provide energy for street lighting, Wi-Fi, charging, security cameras, and other infrastructure needs.

Operations Track

Operation Manager Certificates

For those aiming to become an Operations Manager at BrightWatch, obtaining the right certifications is essential to validate your expertise and ensure you meet industry standards. Here are some key certifications that are beneficial:

Project Management Professional (PMP)

This globally recognized certification demonstrates your ability to manage projects efficiently, a critical skill for overseeing security operations.

Certified Security Project Manager (CSPM)

Offered by the Security Industry Association (SIA), this certification is specific to the security industry and covers the management of security projects, making it highly relevant for operations managers in our field.

Certified Protection Professional (CPP)

This certification, provided by ASIS International, covers a broad spectrum of security management, from physical security to risk management, and is ideal for those overseeing security operations.

Operation's Manager Track

Becoming an Operations Manager at BrightWatch involves a structured training and development path. Here are the steps you’ll take to move from entry-level roles to full employment as an Operations Manager:

Entry-Level Position (Logistics Coordinator/Customer Support Specialist)

Begin your journey in an entry-level role to gain hands-on experience with the day-to-day operations at BrightWatch.
Focus on understanding the basics of our security solutions, logistical processes, and customer interaction.

Skills Development and Certifications

Pursue relevant certifications such as PMP, Lean Six Sigma Green Belt, and CSPM to build your qualifications.
Engage in training programs that cover process management, project coordination, and security technologies.

Intermediate Role (Project Coordinator/Operations Analyst)

Transition into a more specialized role where you’ll take on greater responsibilities, such as overseeing projects or analyzing operations data to drive improvements.
Continue to develop your leadership and management skills, focusing on communication, coordination, and problem-solving.

Leadership Training and Advanced Certifications

Participate in leadership development programs to prepare for managing teams and leading large-scale projects.
Obtain advanced certifications like CPP and CompTIA Security+ to deepen your understanding of security management and enhance your credentials.

Full Operations Manager Role

Step into the role of Operations Manager, where you’ll oversee all aspects of operations at BrightWatch, from project execution to logistics and customer support.
Focus on continuously improving processes, managing teams effectively, and ensuring that BrightWatch maintains its reputation for excellence in security solutions.

Behind The Scenes

At BrightWatch, the magic happens behind the scenes, where our dedicated team works tirelessly to ensure that everything runs smoothly. While the spotlight often shines on our cutting-edge security solutions and on-site installations, it’s the work happening in the background that keeps the wheels turning. From meticulously planning and coordinating projects to managing logistics and providing top-notch customer support, our behind-the-scenes team is the backbone of our operations.

This is where complex problems are solved, and critical decisions are made. It’s where data is analyzed, processes are optimized, and strategies are developed to keep us at the forefront of the security industry. Our team ensures that every detail is covered, from inventory management to the seamless integration of our security systems. While you may not always see the work they do, the impact of their efforts is felt across every aspect of our business. At BrightWatch, we understand that it takes a cohesive, hardworking team behind the scenes to deliver the quality and reliability our clients expect.

Working At BrightWatch

At BrightWatch, our company culture is centered around fostering growth and providing young professionals with valuable experience in the corporate world. We understand that the journey to success includes both achievements and occasional setbacks, and we offer a supportive environment where you can learn and thrive. Our commitment to nurturing talent ensures that you have the opportunity to develop your skills, take on meaningful projects, and contribute to impactful work.

We believe in the importance of giving new generations a chance to succeed. In exchange for good and reliable work, we provide a platform where young professionals can gain hands-on experience and build a solid foundation for their careers. This dynamic approach allows our team members to grow and excel while making meaningful contributions to our mission.

While we are a small team, our strength lies in the camaraderie and friendships we build along the way. We may not call ourselves a big family, but we are a close-knit group of good friends who work tirelessly towards a common goal: creating a safer America. Collaboration, mutual respect, and hard work define our daily interactions, making BrightWatch a dynamic and rewarding place to grow your career. Here, you will find not just a job, but a community of like-minded individuals committed to making a difference.

Health, Dental & Vision Insurance

Competitive salary and commission structure

Generous Bonus Structure

Paid Training

Career Development Assistance

Paid Time Off

Fully paid 5 week sabbatical after 3 years

Participate in trade shows and conventions

Happy hours, company outings, and yummy food

Eric Aronson

CEO

I have a proven executive management track record and over 20 years of experience driving sales growth in the technology industry. I am an entrepreneur who cares deeply about how technology is impacting our world.

Stacy Aronson

Managing Partner

BrightWatch is a national full-service security integration firm, proudly partnering with many of the industry’s most respected brands to offer the most innovative security and surveillance products available.

Troy Jordan

Director of Operations

"At BrightWatch, I thrive in a dynamic environment, driving strategic initiatives that shape our company’s future. It’s rewarding to see our team grow and succeed."

Byron Scruggs

Head Technician

"Working at BrightWatch means always learning and staying ahead in technology. I love leading our skilled team to deliver top-notch security installations."

Mohammad Bank

Operations Manager

"Managing the seamless flow of our operations is exciting and challenging. I enjoy being part of a supportive team that values innovation and efficiency."

Egan Gray

Digital Platform Specialist

"At BrightWatch, I get to innovate daily, enhancing our digital platforms to better serve our clients. It’s a fulfilling and inspiring workplace."

Luke Smith

Web Developer

"I love the hands-on experience and the opportunity to work with cutting-edge technology at BrightWatch. The team spirit and support here are amazing."

See where you might fit

Operations Manager

Austin, TX

Full Time

Apply now